ShopGold FAQ: Timeline to seeing your rewards
By Natalie Marusin
You’ve been hard at work registering for offers, making purchases and leaving comments and reviews within our brand new ShopGold Rewards program. So, when will you see your ShopGold added to your account?
In some cases, when you have completed an action (adding a coupon, comment or review, for example) your ShopGold Rewards will appear immediately—getting you one step closer to a shiny new gift card. However, when you complete other ShopGold actions (making a purchase or registering for a featured offer), it takes a little more time on our end to smooth out the details and award you your bounty of ShopGold.
We work closely with our stores and partners to ensure that all valid purchases, email and information submissions eligible for ShopGold Rewards are posted to our members’ accounts in a timely fashion. Once you have completed an action and the merchant confirms your completion, we award you your ShopGold. In most cases, you should see your rewards in your account appear within seven days.
If it has been more than 30 days since you completed your action, please visit our customer service page and we will be happy to help.
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